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Homepage > Direct2Desk > JML Device Lifecycle Management

Automate Joiner, Mover, and Leaver (JML) IT Asset Processes

• New employees receive configured laptops before Day 1 – no IT delays
• Leavers’ hardware could be collected within as little as 24 hours
• Certified data wiping / destruction is available upon request
• Refreshed and ready for reuse in 7 days

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Automate Joiner, Mover, and Leaver (JML) IT Asset Processes

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Why JML Device Management Matters

Joiner, mover, and leaver processes are critical for security, compliance, and operational efficiency – but they’re often manual, disconnected, and error-prone. IT teams struggle to coordinate with HR, new employees wait days for appropriate equipment, role changes create security gaps when devices aren’t swapped, and leavers walk away with company hardware containing sensitive data.

Slow Joiner Provisioning

Slow Joiner Provisioning

New employees wait 5+ days for IT hardware. Manual coordination between HR and IT. Lost productivity, poor first impressions, and frustrated new hires starting without the right equipment for their role.

Mover Security Gaps

Mover Security Gaps

Employee promoted to senior role but keeps junior-level hardware. No device swap process. Elevated privileges on unsuitable equipment. Least privilege principle violated. Compliance risk.

Lost Devices During Transfers

Lost Devices During Transfers

Hardware goes missing during role changes, relocations, or department transfers. No tracking during device swaps. Assets disappear between collection and redeployment.

Leaver Security Breaches

Leaver Security Breaches

IT isn’t notified when employees leave. Company laptops with privileged access remain in ex-employees’ homes. Massive security breach risk. Failed compliance audits.

How Direct2Desk solves JML Management challenges

New employees receive pre-configured devices before Day 1. Role changes trigger automatic equipment transfers. Leavers’ hardware is collected securely as little as within 24 hours.

Certified Data Destruction

Certified Data Destruction

Certificate of destruction issued upon request. Complete audit trail for compliance teams.

Secure Leaver Collection

Secure Leaver Collection

Employee marked as leaver → Automatic collection scheduled. Device retrieved from home or office. Complete security protection for departing employee hardware.

Automatic New Joiner Provisioning

Automatic New Joiner Provisioning

New employees are added via an integrated HR or IT system, Direct2Desk automatically orders, configures, and delivers to their address. Provisioning runs end-to-end with minimal IT involvement. New hires ready to work on day one.

Pre-Start Hardware Delivery

Pre-Start Hardware Delivery

Devices arrive 1-2 days before employee start date. Fully configured with zero-touch deployment. New joiner unboxes and is productive immediately – no IT setup calls needed.

What Our Customers Say

“

D2D has become pivotal in supporting our IT growth, offering facilities, services and a level of support unparalleled and unrivalled in the industry. From deep API integration to bespoke serices that are helping us to achieve our rapid growth, Novatech have always been on hand to support us in any way they can.

Chris Hyder, Technical Operations Specialist, Monzo

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“

Novatech were the only provider offering a tailored model of service like this, without excessive costs or fixed contracts. It’s been a real weight off my shoulders

Phil George, Head of IT, FitzRoy

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Why choose Novatech as your IT partner?

Novatech is more than a supplier – it is a dedicated IT partner with complete in‑house control and decades of
experience delivering efficient, secure device lifecycle management.

Complete In-House Control

Unlike fragmented resellers, we handle every physical aspect of the IT lifecycle-from sourcing to refresh-within our own 60,000 sq. ft facility. This eliminates delays and risks, ensuring superior efficiency.

Seamless Digital Integration

Our full API integration ensures Direct2Desk fits perfectly into your existing workflows, creating a truly frictionless environment.

Decades of Proven Expertise

With over 35 years of logistics experience and a track record of supporting enterprises with over 10,000 employees, our systems and processes consistently outperform the competition.

Transparent Partnership

We believe in clear, honest partnerships with no hidden setup fees. You get a dedicated team committed to scaling our solutions with your vision.

Customer Success Stories

Novatech-FitzRoy Partnership Secures Infrastructure Transformation Award at CITL 2025

We’re thrilled and incredibly proud to announce that we have, in partnership with FitzRoy, won the Infrastructure Transformation of the Year 2025…

Read More

Supporting The UK’s Largest Digital Bank With IT Asset Lifecycle Management

Monzo were growing fast. In fact, they were onboarding 100 new hires a month, which was a lot more than their HR and IT teams could handle…

Read More

Case Study: How a Leading UK Utilities Company Reclaimed 11,023 Hours (7 FTEs) with Direct2Desk

A leading UK utilities company was struggling to manage thousands of devices for its distributed workforce. Their traditional IT asset…

Read More

FAQs

Quick overview of some of the frequently asked questions we get.

JML stands for Joiner, Mover, and Leaver. JML device lifecycle management covers how employee hardware is provisioned, reassigned, collected, refreshed, or retired as employees join, change roles, or leave the business.
When an employee moves role, devices can be swapped, reassigned, or collected depending on your policies. Workflows are defined in advance to reduce manual IT involvement and minimise disruption.
No. Military-grade data wiping is available on request and applied where required based on your security or compliance needs. It is not performed automatically unless agreed as part of the workflow.
See all Frequently Asked Questions

Are your Ready to Automate your JML Processes?

Join UK leading organisations that have eliminated manual joiner, mover, leaver processes with Direct2Desk.

Schedule a Demo Today
Are your Ready to Automate your JML Processes?

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Company Information

Novatech Ltd
Harbour House, Hamilton Road,
Cosham, Portsmouth,
Hants. PO6 4PU, UK
 
Company Reg No: 2605046

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