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Homepage > Direct2Desk > Secure Device Collection & Recycling

Secure Device Collection & Recycling

• Simplify employee offboarding while protecting your assets.
• Fully managed, WEEE-compliant recovery service that retrieves and responsibly recycles your hardware.
• Military-grade data wiping is available on request to mitigate security risks.

Request a Demo Learn How Collection Works
Secure Device Collection & Recycling

Trusted By

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Plus Many More

The Hidden Cost of “Leaver” Logistics

Managing the exit of a device is often more complex than deploying it. Without a streamlined process, businesses face significant risks:

Data Vulnerability

Data Vulnerability

Laptops sitting in cupboards or “zombie” devices in transit containing sensitive corporate data.

Compliance Breaches

Compliance Breaches

Failure to meet GDPR or WEEE regulations for data destruction and e-waste disposal.

Budget Bleed

Budget Bleed

Useful hardware losing value because it isn’t recovered and refreshed quickly enough.

IT Time Drain

IT Time Drain

The manual burden of chasing leavers for equipment and managing individual courier bookings.

The Solution: A 7-Day Secure Turnaround

We replace manual chasing with an automated, secure workflow. From the moment a collection is requested, we offer a 7-day turnaround to collect, wipe, and process that device.

Nationwide Managed Logistics

Nationwide Managed Logistics

Stop chasing hardware. We handle collections, providing protective packaging and tracked shipping from any UK address. From one device to a thousand, the experience is seamless for everyone.

Certified Data Destruction

Certified Data Destruction

Security is a priority. Storage media undergo rigorous, software-based data wiping to industry-leading standards (e.g. Blancco), physical destruction available for failed or obsolete drives to ensure data cannot be recovered.

WEEE-Compliant Sustainability

WEEE-Compliant Sustainability

Maximise your ESG impact. We prioritise refurbishment and reuse to extend device lifecycles, with end-of-life devices recycled in full WEEE compliance and zero-to-landfill targets.

Full Audit Trail & Certification

Full Audit Trail & Certification

Transparency at every step. On request, receive a comprehensive Asset Report and Certificate of Data Erasure for each device, providing a clear audit trail to support regulatory compliance.

How Direct2Desk Collects Assets With Secure Recovery

Collecting devices with Direct2desk cannot be simpler, watch this video to learn how we achieve this and what it can do for your business.

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What Our Customers Say

“

D2D has become pivotal in supporting our IT growth, offering facilities, services and a level of support unparalleled and unrivalled in the industry. From deep API integration to bespoke serices that are helping us to achieve our rapid growth, Novatech have always been on hand to support us in any way they can.

Chris Hyder, Technical Operations Specialist, Monzo

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“

Novatech were the only provider offering a tailored model of service like this, without excessive costs or fixed contracts. It’s been a real weight off my shoulders

Phil George, Head of IT, FitzRoy

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Why choose Novatech as your IT partner?

Novatech is more than a supplier – it is a dedicated IT partner with complete in‑house control and decades of
experience delivering efficient, secure device lifecycle management.

Complete In-House Control

Unlike fragmented resellers, we handle every physical aspect of the IT lifecycle-from sourcing to refresh-within our own 60,000 sq. ft facility. This eliminates delays and risks, ensuring superior efficiency.

Seamless Digital Integration

Our full API integration ensures Direct2Desk fits perfectly into your existing workflows, creating a truly frictionless environment.

Decades of Proven Expertise

With over 35 years of logistics experience and a track record of supporting enterprises with over 10,000 employees, our systems and processes consistently outperform the competition.

Transparent Partnership

We believe in clear, honest partnerships with no hidden setup fees. You get a dedicated team committed to scaling our solutions with your vision.

Customer Success Stories

Novatech-FitzRoy Partnership Secures Infrastructure Transformation Award at CITL 2025

We’re thrilled and incredibly proud to announce that we have, in partnership with FitzRoy, won the Infrastructure Transformation of the Year 2025…

Read More

Supporting The UK’s Largest Digital Bank With IT Asset Lifecycle Management

Monzo were growing fast. In fact, they were onboarding 100 new hires a month, which was a lot more than their HR and IT teams could handle…

Read More

Case Study: How a Leading UK Utilities Company Reclaimed 11,023 Hours (7 FTEs) with Direct2Desk

A leading UK utilities company was struggling to manage thousands of devices for its distributed workforce. Their traditional IT asset…

Read More

FAQs

Quick overview of some of the frequently asked questions we get.

Our secure turnaround is typically complete within 7 days of collection. This includes intake, assessment, and movement into the next stage of the lifecycle (refresh, reuse, or recycling).
Yes. On request, we can provide a full Asset Report and Certificate of Data Erasure to support internal audits and regulatory requirements.
We manage the full collection process from any UK address. This includes protective packaging, tracked transit to our secure facility, and logging into inventory for processing.
See all Frequently Asked Questions

Ready to secure your offboarding process?

Protect your data and reclaim your assets with Zero Touch.

Talk to an ITAM Specialist
Ready to secure your offboarding process?

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Company Information

Novatech Ltd
Harbour House, Hamilton Road,
Cosham, Portsmouth,
Hants. PO6 4PU, UK
 
Company Reg No: 2605046

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