Novatech Careers

Life at Novatech

At Novatech, we feel it’s more than just a workplace, it’s where collaboration sparks innovation, honesty builds trust, and every individual is respected for who they truly are. We believe that a fulfilling career is built on meaningful values. Whether it’s conscientious decision-making, authentic relationships, or responsive leadership, our culture thrives on what matters most. That’s why we’re proud to be accredited as a Great Place to Work – not just as a badge, but as a reflection of the culture we’ve built together.

We are guided by our Mission, Vision and values which are:

Our Vision and Mission

Vision

Guided by our commitment to excellence and sustainability, we envision a future where technology servers as a force for positive change.

Mission

Novatech’s mission is to solve complex technology problems for businesses in the most sustainable way.

Our Values

Our core values are what guide us and allows our employees to thrive within Novatech

Collaborative

Together, we build better

Honesty

Truth at the heart of all we do

Authentic

Be real. Stay true

Respectful

Every interaction matters

Conscientious

Doing right, even when unseen

Responsiveness

Swift, thoughtful, always engaged

The Workplace Experience

How We Work

Before anything else, we want you to get a real sense of our culture. Our open-plan office is designed for easy collaboration and constant communication. Music is often playing in the background, and lively chats about how to elevate our customer experience are part of daily life.

Inclusivity is woven into everything we do. Need a quiet space for calls or deep focus? We’ve got dedicated rooms for that. Prefer headphones and zoning in at your desk? Totally fine! Everyone works their way – and we champion that flexibility.

Break Time, Your Way

Our break room is a bit of a legend. Spacious and packed with options; board games, pool, table tennis, even a comfy sofa and a TV if you’re in the mood to chill. Prefer winding down in peace? We’ve got calm corners with books and sensory fidgets, perfect for switching off and recharging.

Hot Drinks & Handy Perks

When working in Novatech HQ, we offer all staff free tea, coffee, hot chocolate… and yes, we stock Bovril too. Fancy a little treat on your break? Our vending machines offer snacks at low rates. Plus, we’re in a brilliant spot, with shops, walking paths, and transport links nearby, it’s easy to nip out when you need a change of scenery.

Giving Back

We believe in giving back to the community. That’s why everyone on the team gets one paid day a year to take part in charity work or volunteering events. It’s a small way we help make a big impact.

Growth & Development

The place for opportunity

We support development in many ways, offering school and college work experience placements, apprenticeships, and management development. We’re proud to have a committed team, with an average length of service of over 10 years. This reflects our brilliant team mix of long-serving employees and new faces.

We have opportunities for you to have 1-2-1’s with your Manager and have Performance reviews and check ins for this to ensure you’re always working towards motivating objectives in your role. We’ve seen countless success stories of people who’ve progressed their careers with Novatech. But don’t just take our word for it, hear from those who’ve taken full advantage of the opportunities. Check out their profiles below….

Ellie Scott

Systems Administrator

Ross Collins

Head of Engineering

Megan Gibson

Senior Account Manager

Chris Wheeler

Lead Technician

Work-Life Balance

At Novatech, we believe your career should empower your life – not consume it. Whether you’re pursuing passions outside of work, spending time with loved ones, or wanting a catch up with colleague after work, we champion a culture where the work hard, play hard mentality is real. Here’s how we make it happen:

Flexibility

From your very first day, you can apply for flexible working, we look at every request fairly and with care.

For most office-based roles, we offer a hybrid working setup. After a minimum of 1 month of in-office training when someone first joins us, you’ll have the chance to switch to a mix of three days in the office and two working from home. It’s a great balance that keeps life and work in sync, while making sure we stay connected, communicate easily, and keep our teamwork strong.

Working Hours

We’re big on boundaries, when your contracted hours are up, it’s home time. In fact, we’re usually the ones nudging you to head out the door if you try to stay behind. We want you to enjoy your evenings and weekends as much as your workday.

Quarterly Social Allowance

Every quarter, we give people an allowance to do something fun together. Whether it’s clay pigeon shooting, an escape room challenge, or grabbing drinks and dinner, it’s our way of making sure you get some proper downtime with your colleagues. We often have people from across different departments going out together – it’s a great way to build long lasting connections with people across the business.

Short Notice Annual Leave

Life happens, and sometimes you need a few days off at short notice. Our annual leave policy lets you request up to three days of short-notice holiday – no stress, just support when you need time out.

Holiday Purchase Scheme

Planning a big trip or just love having extra chill time? You can apply to purchase additional holiday (up to a set amount) and spread the cost over the year. Loads of our team take advantage of this, because rest matters.

All-Company Summer & Winter Events

We love a good get-together. Each summer, we throw a company awards bash and party to celebrate our wins from the previous financial year. There’s also our “Lunch on Us” treats on office days spread throughout the year and a legendary end-of-year party each December, complete comes with music, questionable dance moves, and sometimes karaoke!

Wellbeing & Health

Mental Health

We’re serious about supporting mental health. Our 24/7 Employee Assistance Programme offers confidential help, including private counselling. Around 10% of our team are trained Mental Health First Aiders, and all managers are equipped with mental health and disability awareness training.

We take part in national awareness events like Time to Talk Day and Mental Health Awareness Month, often joined by organisations such as Mind to spark open, supportive conversations.

Health & Wellness

Every team member gets access to a free healthcare cash plan with savings on gym memberships, dental care, physio, and private GP services. We also promote active living through initiatives like National Walking Month and Cycle to Work day.

Diversity & Inclusion

We’re proud to champion a culture where fairness, respect and individuality shine. From annual training to inclusive policies, we’re committed to building a workplace where everyone feels welcome, seen and supported.

We celebrate diversity across all backgrounds, including the Armed Forces, LGBTQ+ community, ethnic minorities and neurodiverse individuals. We actively mark awareness events like Pride Month, support pronoun choice, and work hard to challenge gender bias. With a 30% female-to-male split and 23% of our female team in leadership roles, we’re ahead of industry averages and proud of the balance we’re building.

To help neurodiverse individuals flourish, we offer tailored support and a strong wellbeing culture, backed by trained Mental Health First Aiders and an external employee assistance programme that includes counselling services.

As a proud Silver Award holder under the Defence Employer Recognition Scheme, alongside our deep routed connection with the defence sector, we champion the Armed Forces community by partnering with defence and military recruitment partners, helping veterans, reservists, and military families into fulfilling careers with us.