Are You Tired of Juggling Device Logistics When You Should Be Driving Your Organisation Forward?
As an IT manager, your mission is to enable your company’s growth and productivity through technology. But with the current hybrid and remote working, managing the entire lifecycle of endpoint devices from getting new laptops to employees to recovering old ones has become a constant logistical challenge. It’s a demanding, administrative task that often pulls you away from more strategic, high-value projects.
These challenges aren’t just a nuisance; they carry a significant cost. According to recent research from Payfit, the average cost of replacing an employee in the UK is around £25,000, accounting for rehiring and lost productivity. The more time your team spends on manual provisioning and collection, the less time they have for mission-critical work.
Additionally, a lack of oversight on company devices can introduce significant risk. A survey by Security Brief UK found that nearly half of UK firms experienced data breaches related to unmanaged devices, with over two-thirds (67%) of IT leaders admitting they don’t have complete visibility over all devices. This highlights the urgent need for a more secure and efficient solution.
How Direct2Desk Streamlines Your IT Operations
Many services promise to simplify device deployment, but they often lock you into rigid, long-term contracts that don’t account for the fluid nature of modern business. Our Direct2Desk service is built on flexibility and offers two key differentiators that set us apart:
1. A Pay-As-You-Go, No-Contract Model: Our service is built on a flexible, per-device model. You aren’t tied to a multi-year contract or a minimum number of devices. This gives you the agility to scale up or down instantly as your business needs change, from a single new starter to an entire team deployment.
2. Effortless Asset Recovery and Refresh: When an employee leaves, the logistical and security burden of recovering company hardware can be immense. We don’t just collect devices; we handle the entire process. We collect the devices, securely wipe all data, and then professionally refresh or repair them so they are ready to be stored for re-use. This turns a departing employee’s device into a valuable, re-deployable asset, saving you money and time.
Direct2Desk vs. In-house: The Benefits
This table highlights the key differences between managing your device lifecycle in-house and partnering with a flexible service like Direct2Desk.
| Feature | Traditional In-House Management | Novatech Direct2Desk Service |
| Contract Type | Capital expenditure and long-term commitments for resources. | Flexible, pay-as-you-go; no long-term contract. |
| New Starter Deployment | Manual, time-consuming process involving IT, HR, and logistics. | Automated and seamless. Hardware is provisioned and shipped directly to the employee, ready to go out of the box. |
| Leaver Asset Management | IT must coordinate collection, secure data wiping, and often manual disposal. | Automated collection, secure data wiping, and professional refresh for re-use. |
| Asset Refresh & Storage | Assets often sit in a cupboard or are prematurely recycled due to a lack of resources. | All devices managed by Direct2Desk are processed and handled within our highly secure 60,000 sq ft logistics centre. The secure data wipe process eliminates security risks and boosts asset utilisation, with the entire process completed in-house. |
| Cost Predictability | Unpredictable costs due to manual processes and unexpected device replacements. | Clear, per-device pricing provides cost predictability and control. |
| Team Focus | Strategic IT staff are tied up with low-level logistical tasks. | Your IT team is freed up to focus on business-critical projects and innovation. |
Freeing Up Your Team for Innovation
We understand that you need a partner who can provide genuine value, not just another vendor. Our Direct2Desk service is designed to be a true extension of your team, providing the secure, efficient logistical support you need to streamline operations and ensure your team is focused on what matters most.
Ready to simplify your device lifecycle management and unlock your team’s full potential? We would be happy to discuss how a flexible, pay-as-you-go service could benefit your organisation.
About the Authors:
Novatech’s Team
